Last updated: November 9, 2026
This policy covers SinguLive, operated by TechnologyCafeSingularity. Feature availability varies by version and platform.
Tracking, multiplayer and connected services
On supported Meta Quest versions, the app uses headset and controller tracking and, when available and permitted, estimated hand, body, face and eye tracking to render your viewpoint, animate avatars and respond to interactions. Mixed reality features can use room setup data and, when you grant camera access, outward-facing camera images to place content and adjust lighting and effects.
In multiplayer, Photon processes connection and room data and relays avatar poses and other session information so participants can interact. Voice chat streams microphone audio to participants through Photon Voice when enabled. The app can use your Meta user ID for colocation. When you use shared space alignment, Meta’s spatial anchor service saves and shares anchor information so participants can line up virtual content in the same physical space. See the Photon Privacy Policy.
Optional connected features use data to provide the feature you choose:
- VRoid Hub uses pixiv sign-in, and the app retrieves the selected avatar for display. See the pixiv Privacy Policy.
- The app uses YouTube API Services to retrieve and display live chat for a selected stream. This may include message text, the author’s display name, profile image and channel ID, and membership information. See the YouTube Terms of Service and Google Privacy Policy.
- When enabled, speech recognition can send microphone audio to Meta’s Wit.ai service to turn speech into text. OpenAI features send prompts and relevant text, such as conversation or comments selected for AI processing, to generate responses or process comments. Google Cloud Text-to-Speech processes the text to be spoken. See the OpenAI API privacy information and Google Cloud Privacy Notice.
- On versions offering 3D generation from passthrough, using the feature sends the captured part of the camera image to Stability AI to generate a 3D model. See the Stability AI Privacy Policy.
The app can store settings, such as a selected YouTube video ID, on your device. You can manage app permissions or clear locally saved app data in the headset settings.
We use the name, reply email address and message you submit through the contact form to respond to your request. Meta Horizon user data and Quest device data are used and shared for the feature-specific purposes described above, subject to Meta’s Developer Data Use Policy. For information Meta controls, see the Meta Privacy Center.
This Privacy Policy explains our policies and procedures regarding the collection, use, and disclosure of your information when you use our services, and it outlines your privacy rights and how the law protects you.
We utilize your personal data to provide and improve the services.
Types of Collected Data
Personal Information
While using our service, we may ask you to provide certain personal information in order to identify you as a customer. Additionally, this app utilizes third-party services that may collect information to identify you.
Link to the Privacy Policy of the third-party services used by this app: VRoid Hub
Usage Data
Usage data is automatically collected when using this service.
Usage data may include information such as the device’s Internet Protocol (IP) address, browser type, browser version, pages of the service accessed, date and time of access, time spent on those pages, and unique device identifiers.
When accessing the service through a device, specific information may be automatically collected, including the type of device used, a unique device ID, the device’s IP address, operating system, type of internet browser used, unique device identifiers, and other diagnostic data.
Purposes of Personal Information Use
We may use your personal information for the following purposes:
- To monitor the usage of our services, including providing and maintaining the services.
- To grant you access to various features of our services, by registering and managing your personal data as a user of the services.
- To fulfill purchases of items or services you have made through our services, or other purchase agreements.
- To communicate updates or useful information about our services to you, which may be done through email, phone, SMS, or push notifications on mobile applications, unless you choose not to receive such information.
- To receive and manage your requests related to our services.
- To use your information for other purposes such as data analysis, identifying usage trends, assessing the effectiveness of promotional campaigns, evaluating and improving our services, products, marketing, and customer experience.
We may share your personal information in the following circumstances:
- We may share your personal information with service providers for payment processing purposes.
- We may share or transfer your personal information to other companies in the event of mergers, asset sales, fundraising, or the whole or partial acquisition of our business, or during negotiations related to such transactions.
- We may share your information with affiliates, who are required to abide by this privacy policy.
- We may share your information with business partners for their products, services, or promotions.
- We may share your personal information with other users for interactions within public areas of our services. Such information may be visible to all users and may be publicly disclosed.
- We may disclose your personal information for other purposes with your consent.
Retention of Personal Information
We will retain your personal data for the duration necessary to fulfill the purposes outlined in this privacy policy. We will retain and use your personal data to comply with legal obligations, such as retaining your data to comply with applicable laws, resolve disputes, and enforce our legal agreements and policies.
We will also retain usage data for internal analysis purposes. Usage data is typically retained for a shorter period, unless it is necessary to retain this data for a longer duration to enhance security, improve service functionality, or when legally obligated to do so.
Transfer of Personal Information
Customer information, including personal data, may be processed by us and other parties involved in the service in locations other than where you are located. This means that the data may be transferred to and maintained on computers located in states, countries, or other jurisdictions outside of your jurisdiction, where data protection laws may differ.
We take reasonable measures to ensure that your data is handled securely and processed in accordance with this Privacy Policy, and we will take all necessary steps to prevent the transfer of your personal data to organizations or countries unless it is done so securely.
Disclosure of Personal Information
Commercial Transactions
In the event that we are involved in a merger, acquisition, or asset sale, your personal data may be transferred. Prior to the transfer of your personal data and becoming subject to a different privacy policy, we will provide notice.
Legal Enforcement Agencies
Under certain circumstances, we may be required to disclose your personal information in response to valid requests by law or public authorities, such as courts or government agencies.
Other Legal Requirements
We may disclose your personal data if we determine it to be necessary for the following purposes:
- Compliance with legal obligations
- Protection and defense of our rights or property
- Prevention or investigation of potential fraudulent activities related to the service
- Protection of the personal safety of users of the service or the general public
- Protection from legal liability
Deletion of Personal Information
Regarding your personal information that we hold, we will delete your personal information under the following conditions:
(a) If the user requests the deletion of their user data. (b) If the user deletes their account or no longer has an account (excluding cases where user data is anonymized or deactivated in a way that cannot be associated with specific users, browsers, or devices). (c) If the user data is no longer necessary for providing the app’s experience or services to the user. (d) If the deletion is requested by the MPT or is required by applicable laws.
Use our contact form to request access to, correction of or deletion of personal data we hold about you. Include “SinguLive — Data deletion request” for a deletion request and an email address where we can reply. You can use the form without signing in. There is no fee to request deletion. We may retain information where required by law.
Suspension of Use of Personal Information, etc.
In the event that we receive a request from a customer to suspend or delete the use of their personal information (hereinafter referred to as “suspension of use, etc.”) due to reasons such as exceeding the scope of the intended use or acquisition through unauthorized means, we will promptly conduct the necessary investigations. If we determine that it is necessary to comply with such a request, we will promptly proceed with the suspension of use, etc. of the relevant personal information. Furthermore, if a decision is made not to carry out the suspension of use, etc., we will promptly notify the customer of this.
However, in cases where the suspension of use, etc. would require a significant amount of expenses or where it is difficult to carry out such measures for other reasons, but there are alternative measures that can be taken to protect the rights and interests of the user, we will implement these alternative measures.
Security of Personal Information
We consider the security of your personal information to be important. However, please understand that methods of transmission over the internet and electronic storage are not 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Handling of Personal Information in Payment Processing
We may offer paid products and/or services within our platform. In such cases, we may use third-party services (such as payment processors) for payment processing.
We do not store or collect detailed information about payment cards. That information is directly provided to third-party payment processors, who manage the use of your personal information according to their privacy policies.
Acquisition of Personal Information
We obtain your personal information through the following methods:
- Directly from you: For example, when you fill out forms on our service, provide settings through our service, or make purchases on our service.
- Indirectly from you: For example, by observing your activities on our service.
- Automatically from you: For example, through cookies that we or our service providers set on your device when you navigate our service.
- From service providers: For example, from third-party vendors used for payment processing or other third-party vendors we use to provide services to you.
Links to Other Websites
Our service may contain links to other websites that we do not operate. By clicking on third-party links, you will be directed to their respective websites. We strongly recommend reviewing the privacy policies of all sites you visit.
We cannot control or be responsible for the content, privacy policies, or practices of third-party websites or services.
Children’s Privacy
Our service does not cater to individuals under the age of 13. We do not intentionally collect personally identifiable information from individuals under the age of 13. If you are a parent or guardian and are aware that your child has provided personal data, please contact us. If we become aware that we have collected personal data from a child under the age of 13 without obtaining parental consent, we will take measures to delete that information from our servers.
Privacy Policy Changes
We may update our privacy policy from time to time. In such cases, we will publish the new privacy policy on this page and update the “Last Updated” date at the top of the privacy policy.
We recommend regularly reviewing this privacy policy to stay informed of any changes. Any changes to this privacy policy will be effective as of the date posted on this page.
Contact Us
If you have any questions or concerns regarding this privacy policy, please feel free to contact us.